How to submit pre-sale questions?

Got questions about our WooCommerce plugins before making a purchase? Our pre-sale questions form makes it easy to get the answers you need to make an informed decision about which plugin is right for your store.

Step 1: Visit the Pre-Sale Questions Page

• Navigate to https://storeboostkit.com/pre-sale-questions/
• You’ll see a simple form designed to capture your specific questions.

Step 2: Select Your Product

• Choose the specific plugin you’re interested in from the product dropdown menu.
• If you’re not sure which plugin fits your needs, select “General Questions” to get guidance.

Step 3: Ask Your Question

• In the message field, describe your specific question or requirement.
• Be as detailed as possible to help us provide the most accurate answer.

Step 4: Submit Your Question

• Click the submit button to send your question to our team.
• You’ll receive a confirmation that your question has been received.

What Types of Questions Can You Ask?

Our pre-sale support team can help you with:

• Feature Questions: Does the plugin include a specific feature you need?
• Compatibility: Will it work with your theme, other plugins, or WooCommerce version?
• Customization: Can features be modified to fit your specific requirements?
• Pricing: Questions about licensing, renewals, or multi-site usage
• Technical Requirements: Server requirements, performance impact, or setup complexity
• Use Case Scenarios: Whether our plugin solves your specific business problem

Tips for Getting the Best Answers

Be Specific About Your Needs Instead of asking “Does this work with my site?”, try:
“I’m running WooCommerce 8.3 with the Storefront theme and need to add product bundles with percentage discounts. Does your plugin support this?”

Include Relevant Details

• Your current WooCommerce version.
• Any relevant plugins you’re already using.
• Specific features you need.
• Your store’s general setup or business model.

Ask Multiple Questions at Once Feel free to include several related questions in one submission rather than sending multiple separate forms.

What Happens After You Submit?

Immediate Confirmation: You’ll see a confirmation message and receive an email acknowledgment.

Expert Review: Our product specialists review your question and research the best answer.

Personalized Response: You’ll receive a detailed response within 24 hours during business days.

Follow-Up Support: Feel free to ask follow-up questions if you need clarification.

Why Use Pre-Sale Questions?

Make Informed Decisions: Get specific answers about how our plugins will work for your unique situation before purchasing.

Save Time and Money: Avoid purchasing plugins that don’t fit your needs or require additional customization.

Get Expert Advice: Our team knows the plugins inside and out and can suggest the best solutions for your store.

No Pressure: Ask as many questions as you need – there’s no obligation to purchase.