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  8. How to download the purchased plugins?

How to download the purchased plugins?

After completing your purchase, you have immediate access to download your WooCommerce plugins through two convenient methods: directly from your purchase email or through your secure account dashboard.

Method 1: Download from Purchase Email (Fastest)

  • Step 1: Locate Your Purchase Confirmation
    • Check your email inbox for the purchase confirmation from Store Boost Kit
    • Look for an email with the subject line containing your order number
    • If you don’t see it in your inbox, check your spam or promotions folder
  • Step 2: Access Your Download
    • Open the purchase confirmation email
    • Look for the “Download Your Plugin” section
    • Click the download link for your purchased plugin
    • The ZIP file will download directly to your computer
    • Save the file in an easily accessible location (like your Desktop or Downloads folder)

Method 2: Download from Your Account Dashboard

  • Step 1: Access Your Account
    • Visit storeboostkit.com/account
    • Enter the email address and password you used during purchase
    • If you forgot your password, use the “Reset Password” link
  • Step 2: Navigate to Downloads
    • Once logged in, click on the Downloads tab
    • You’ll see a list of all your purchased plugins
    • Each plugin displays the current version number (e.g., “Store-Boost-Kit-v2.1.5”)
  • Step 3: Download Your Plugin
    • Find the plugin you want to download
    • Click on the latest version link (e.g., “Store-Boost-Kit-v2.1.5”)
    • The ZIP file will download automatically to your computer
    • Save the file in an easily accessible location

Understanding Your Download Access

  • Support Period: Your purchase includes download access and updates for 1 year from the purchase date.
  • Version Updates: During your support period, the downloads page always shows the latest available version.
  • Multiple Downloads: You can download the same plugin multiple times during your support period.
  • File Format: All plugins download as ZIP files ready for WordPress installation.

Download Troubleshooting

  • Email Not Received
    • Check spam/junk folders
    • Verify the email address used during purchase
    • Contact support with your order number for assistance
  • Download Link Expired or Broken
    • Use your account dashboard instead
    • Contact support if you need a fresh download link
  • Account Access Issues
    • Use the password reset option on the login page
    • Ensure you’re using the same email address from your purchase
    • Contact support if you need account recovery assistance
  • Support Period Expired
    • If your 1-year support period has ended, you’ll need to renew to access updates
    • Contact support about renewal options
    • Your existing plugin installation will continue working